Effective date: 21/01/26
1) Who we are
This Privacy Policy explains how White-Secret.com collects, uses, and protects your personal information when you use our website and related services.
2) Information we collect
Depending on how you use the site, we may collect:
- Contact information: name, email, phone number (if provided)
- Order and delivery details: shipping address and order information (if/when direct checkout is available)
- Messages you send us: support requests, verification inquiries, business inquiries
- Technical data: device type, browser, IP address, pages visited, and similar analytics data (via cookies or similar tools)
3) How we use your information
We may use your information to:
- Provide customer support and respond to inquiries
- Help with authenticity verification requests (for example, when you share photos and proof of purchase)
- Improve website performance, security, and user experience
- Send updates you request (order-related messages or support responses)
4) Cookies and analytics
We may use cookies (or similar technologies) to:
- Remember basic preferences
- Understand site usage and improve performance
You can control cookies through your browser settings.
5) Sharing your information
We do not sell your personal data. We may share limited information only when necessary, such as:
- With service providers that help run the website (hosting, analytics, security)
- With authorized partners/sellers for order support when applicable (for example, purchases made via authorized sellers in Bangladesh)
- If required by law, legal process, or to protect against fraud/abuse
6) Data security
We take reasonable steps to protect your information, but no online system can be 100% secure.
7) Your choices
You may request access, correction, or deletion of your personal data (subject to legal and operational requirements).
8) Updates to this policy
We may update this Privacy Policy occasionally. The latest version will be posted on this page.
9) Contact us
Email: [email protected]
Business inquiries: [email protected]
(Your site references support contact for verification/inquiries.